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A sample of comments from the wonderful people we get to spend our days with.

Thank you, they really do mean so much.


"Hi Hayley, I just wanted to make contact to thank you for how wonderfully you looked after my Dad and all the family. I honestly don’t think the funeral could have been more perfect! Wayne was amazing. Everything about it was simply amazing. We were so impressed with the flowers and also the catering at the wake was exceptional. If you could pass on our thanks to the florist and caterer we would really appreciate it. 


I had no idea you’ve only been running for just over a year. You would never know! You are without a doubt head and shoulders above your peers. Everybody who came had nothing but praise for you and your team and we were all touched that you walked Dad the last stretch to the crematorium. So respectful ️

Obviously I hope I don’t need your services in the near future, but I wouldn’t dream of using another undertaker now we’ve had the pleasure of your care. I will recommend you to everybody I know. It’s difficult to adequately express just how much we have appreciated your care at the worst time in our lives. We are all so grateful and wish you all the best for the future. "

Jo, received in an email.

"To Hayley, Elly & Family. We can't thank you enough for the support and friendship you gave us in what was a very difficult time. Dad/ Grandad couldn't have been in better hands. Thanks Tony & Elly for your amazing support on the day. Dad would have been so proud to know we chose such wonderful, caring people for his last few days.

Love of love.

Anita, received in a card.

"I want to say a big thank you for your services, somehow I knew everything would be correct when we were first introduced and you delivered exactly what we hoped for. I cannot thank you sufficiently for the personal attention you gave me when I was "lost". Your help got me through the service.

You came to us by recommendation and I am so glad the choice of director was the best we could have possibly had. Whenever the need, in future, for a personal funeral director, I know who will be the top of our list. Everyone complimented the service you have. 

Thank you so much for everything"

Peter, received in a letter.

"To Hayley & Family. Thank you so much for everything you have done, and all of the care, support and respect you have given us. You gave us so much comfort, as a family, knowing he was in good hands.

Pauline, received in a card

"Thank you so much, for all you have done for me. It is greatly appreciated. I couldn't have managed without you.

Brenda, received in a card

"To Hayley, Elly and all who assisted. Thank you so much for giving us such wonderful care and attention throughout very difficult times. The funeral was certainly a day  that will be remembered with so many family and friends sharing my husbands passing. Best wishes to all of you.

Carol, received in a card.

"You and your team have helped me and my family through some really tough times and you have done so in the greatest, kindest, most sincere way!"

Thank you Hayley and the team"

Dionne via Facebook.

"Absolutely wonderful and caring service from start to finish. If you need a funeral arranging do not hesitate to ask these people.

Hayley is amazing and will make a really hard time much easier for you. Could not recommend enough"

Helen - via Facebook.

"BEST funeral directors in York. Hayley and her family are amazing!"

Sarah via Facebook.

"Thank you so much for your valued help and advice. You were amazing.

I am telling all of my friends about you. Thank you from us all.

Received in a thank you card.

"Lastly, Hayley of Darley Funeral Directors, we couldn't have entrusted our son to anyone more compassionate and caring. You were a great comfort to us all"

Taken from a newspaper acknowledgement

"We would like to thank you most sincerely for a very efficient funeral service. Everything went to plan and Hayley, you certainly took the part well.

We wish you well and good luck."

Received in a thank you card,

"I would like to say thank you for the way you looked after my mum, she looked beautiful in sleep.

Hayley, Elly and Tony done good in an inspirational way. Made me feel more than welcome to see my mummy anytime. It was such a perfect day, the send off for our mum"

Isabella - via Facebook.

"From the 1st contact we couldn't ask for more. Hayley's kind and caring experience are beyond her years and nothing is too much trouble.

They may be a new business but the so called established companies in this industry could learn a lot from this family business.

We wouldn't hesitate to recommend Darley Funeral Directors. 1st class from beginning to end and beyond. Thank you to all of you."


Dave - via Facebook.

"I wouldn't hesitate in recommending Hayley and the Darley family business to anyone who is looking for a professional and personal service. Hayley's caring approach and expertise puts you completely at easy, and makes the whole process as easy and as dignified as it can be. 

She is a complete professional, and her compassion is certainly appreciated during the difficult time of losing someone you love"

Caroline - via Facebook.

"Where do I start???

Hayley from the 1st enquiries has been nothing but fabulous. Totally professional and dealing with mum & I as sobbing states at times!

We could visit dad whenever we wanted & Hayley always made us feel at home in her business.

This lady has helped up above and beyond belief... with nothing but respect.

Thank you Hayley for everything you have done. You have made the hardest time of our lives that bit easier with your help and support x"

Kimberley - via Facebook

"Excellence. Professional service co-ordinating the funeral of my late sister"

Jim - via Facebook.

"Just want to say a massive thank you to Hayley Richmond & everyone at Darley Funeral Directors. The service you gave was professional & personal. Thank you so much xx"

Jacky - via Facebook

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